Are You Covered for Coronavirus (COVID-19)?
With the spread of COVID-19 Insure Me Now has received many enquiries from our clients about whether they are covered. The answer is yes, there is cover as we do not have a pandemic exclusion in our policy wording. This means COVID-19 is covered and all claims will be assessed subject to the terms and conditions in our full Product Disclosure Statement. This position is also supported by our insurer Hannover Life Re Australasia
What changes has Insure Me Now implemented?
We have activated our business continuity plan and our staff will be working from home for the foreseeable future. During this time please bear with us in relation to answering your calls. The best way for us to action your enquiry is to send us an email at customerservice@insuremenow.com and this will be actioned by the appropriate staff member.
In addition, we will no longer be posting out policy schedules and or renewal schedules unless you specifically request a paper copy to be posted. These will be emailed to you via your nominated email address.
If you have any concerns regarding the above please email us at customerservice@insuremenow.com.au
The safety of our staff and clients is our priority at this uncertain time.